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So, why do we get upset when others think differently than we? When brainstorming or problem solving it is often said two heads (minds) are better than one. That is true if both are not thinking the same thing.

There is a rule in physics (and in nature) called the Law of Requisite Variety that states the more options from which I have to choose the more likely I am to make a better choice.

That same law applies to the thinking process. The more ideas we can put on the table the more likely we are to make a better decision or come up with a better solution.

It makes sense then to involve and include as many people as possible when searching for ideas before making a decision.

When I consult with an organisation, I teach everyone mixed together. I remember consulting at a resort and one particular session that included the general manager, several top-level managers and a gardener.We were working on solving a management problem. It was the gardener who came up with the best possible solution.

The key to better thinking is to include and involve as many diverse or different minds as possible. At the same time, keep an open mind yourself. Don't commit to any decision until the thinking process has been thoroughly explored. By doing so, you will not only start making better decisions, you will automatically improve the quality of your life because you will start getting better results.

So, the next time you start to get upset because someone thinks differently than you; stop, take a mental breath, listen with an open mind and be grateful for and embrace that diversity.

BY DR BILL GOULD

Human Resources director Wall Street Institute, Thailand

www.wallstreet.in.th